Job Description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As an  Advisor Business Analyst - SME at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

This position provides oversight of the business analyst team’s book of work. Additionally, guidance, mentoring and support is provided to team members as needed.

Here are the details on this position.

Your role in our mission

Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. 

• Coordinate workstreams and teams on IT projects to align solutions with client business priorities
• Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results
• Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications 
• Streamline workflows across clients and technical personnel to determine, document and oversee carrying out system requirements
• Support quality control as you approve and validate test results to verify that all requirements have been met
• Assisting with the overseeing of business analysts assigned to the client account.
• Reporting of business analyst book of work regarding alignment with baselined work to the leadership team.
• Communicate staffing needs and concerns to leadership for proactive resolution

What we're looking for

Experience & Expertise

• 9+ years as a business analyst or requirements translator between technical and non-technical teams.
• 3+ years of experience in Medicaid and Medicare (preferred).
• Proven ability to re-engineer business processes and drive operational improvements.

Top Skills & Competencies

• Organization and Time Management – Ability to manage multiple priorities and meet deadlines.
• Communication – Strong written and verbal skills for both internal and external audiences.
• Meeting Facilitation – Skilled in leading productive discussions and driving consensus.
• SDLC Understanding – Familiarity with software development lifecycle methodologies.
• Research Skills – Ability to investigate issues, gather data, and present findings effectively.

Technology requirements

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Intermediate level.
• SQL experience preferred but not required.
• Familiarity with relational database software.

Key Soft Skills and Professional Qualities

• Outgoing and approachable
• Dependability and accountability
• Transparency
• Team player: active listener, problem solver, respectful, positivity, conflict resolution, collaboration
• Customer Service oriented: active listener, adaptability, empathy, conflict resolution, emotional intelligence

What you should expect in this role

• Fully remote options from continental US locations only
• Office Hours for this position: 8a-5p eastern time
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting has been extended until a suitable candidate has been selected

  #LI-HC1

  #LI-SQL
  #LI-SME

The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings.

Gainwell Technologies  is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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