Job Description

Role: Integrated Marketing Platform Admin

Location: Memphis, TN (Remote)

Type: Contract

Job Description:

About the Role:

• We are seeking a Senior Administrator with strong experience in managing and administering integrated marketing platforms such as Treasure Data, and related Martech solutions.
• The ideal candidate will bring deep expertise in platform administration, user support, system integrations, and day-to-day operational tasks, ensuring that our marketing systems run seamlessly to support business goals.
• This role requires both technical administration skills and a strong understanding of marketing workflows, enabling close collaboration with marketing, analytics, and IT teams.

Key Responsibilities:

Platform Administration:

• Administer and maintain integrated marketing platforms (Treasure Data).
• Configure campaigns, workflows, and audience segmentation modules.
• Manage platform upgrades, patches, and migrations.
• Oversee user access management, license provisioning, and security controls.

Operational & Support Activities:

• Perform routine monitoring, health checks, and system performance tuning.
• Troubleshoot incidents, resolve issues, and coordinate with vendor support as needed.
• Setup Network Connectivity, SSO, LDAP configuration.
• Maintain platform documentation, SOPs, and knowledge base for recurring tasks.
• Ensure compliance with internal policies, data privacy, and security standards.

Integration & Collaboration:

• Work with cross-functional teams (Marketing, DataOps, IT, Analytics) to support end-to-end campaign execution.
• Manage integrations with CRM, CDP, data lakes, and reporting tools.
• Provide training and support to business users and stakeholders.

Continuous Improvement:

• Identify opportunities for automation and process standardization.
• Recommend best practices for optimizing platform utilization.
• Support new feature evaluation and adoption.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).
• 5 8 years of experience in administering marketing automation and campaign management platforms.
• Strong hands-on expertise with Treasure Data (experience with IBM Unica, Adobe Campaign, Salesforce Marketing Cloud, or similar is a plus).
• Solid knowledge of SQL, data models, and APIs for integration and data troubleshooting.
• Familiarity with ETL workflows, data lakes, and cloud platforms (AWS/Azure/GCP).
• Experience in admin tasks such as access management, patching, upgrades, and monitoring.
• Strong problem-solving, analytical, and communication skills.
• Ability to work independently and lead small projects or initiatives.

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